Looking for a reliable team of chimney sweeps that won’t let you down? When it comes to your fireplace and chimney, you want to ensure the crew you hire knows what they’re doing or you could be left with some frustrating or dangerous scenarios. Ensure you get the care and attention you deserve by following these guidelines before making any decisions.
Are They CSIA Certified?
The CSIA sets the standard when it comes to training and educating both sweeps and public, so hiring a company that always puts a CSIA Certified Sweep on their jobs is always going to be your best bet. Not only does the CSIA know the ins and outs of your chimney better than anyone, they have a strict code of ethics, as well, so you can bet you’re getting the most dependable and honest assessment possible.
Obtaining this certification requires hours of studying and the sweep must pass an extensive exam, as well. Along with this, maintaining this elite status requires going through a renewal process every three years. One thing is for certain: a CSIA Certified Sweep is always up to date on any advancements on new training techniques, and they definitely know their stuff!
Here at The Chimney Doctor, we guarantee to have a CSIA Certified Sweep on every job we take on. If you’re looking for a knowledgeable crew that’s here to answer your questions, we’re it! Reach out today to set up an appointment.
What Other Credentials Do They Have?
Now, the CSIA is clearly highly esteemed throughout this industry, but there are many other organizations that offer great resources for chimney companies to utilize, as well. The more associations one has, the better job they can perform! That’s why we are proud to be members of the NCSG, certified with the NFI, certified with HeatShield, and members of the NFPA.
When it comes to your chimney and fireplace, we truly strive to know it all!
Do They Readily Offer Proof Of Certifications?
If you look into a company that seems hesitant to provide proof of their credentials or simply claims to be “certified” without any indication of who they’re certified with or when they obtained this qualification, then there’s a good chance they can’t be trusted. Reputable chimney companies take pride in offering the best care because this means their customers stay safer, and they should proudly provide any and all of their credentials when asked.
Don’t be afraid to do your research and to ask them about any concerns you’re experiencing. You always deserve the best care possible, and we feel you should be getting your money’s worth, no matter what.
Do They Have Good Reviews?
In today’s world, it is easier than ever to see how others feel about the company you are considering – just look online! Sites like Google, Yelp, Facebook, Angie’s List, and more all provide a place for customers to review a business and leave feedback, so be sure to check out how your potential hire ranks throughout the Web.
We are proud to hold high ratings on multiple sites – check out some of our reviews today, and please leave your own after utilizing our services. We would love to hear about your experience!
It’s also a good idea to check out their status with the BBB and to see if there are any unresolved complaints out there. Fortunately, this isn’t something folks in Grand Junction need to worry about because we have a high A+ rating with the BBB. We’ve consistently been providing top-notch care for years on end!
Are They Insured?
Staying better protected should be a priority for any homeowner, so hiring someone who is fully insured is a must. Also, when a company goes through the trouble of obtaining insurance and liability, you know they are here to put your needs first and maintain good standing within the communities they serve.
The Chimney Doctor has full liability and workman’s comp insurance, so no need to stress when we’re on the job. We’ll provide reliable care that you depend on for the long haul!
Do They Keep Your Best Interests In Mind?
All too often, homeowners get stuck working with a chimney company that belittles their concerns or doesn’t take their wishes to heart. Whether you’re having a new fireplace installed, your current one repaired, or just need some basic maintenance, it’s important that you feel listened to and taken seriously. After all, this is your home and your family’s safety!
We strive to do everything we can to bring your visions to life, and if you have any questions or worries, we hope that you express them. Fireplaces are all about bringing warmth and comfort to one’s living space, and we are here to ensure they do just that! We take ownership for every service we offer, and we never fail to provide the mess-free, high-quality care you are hoping to get. We also pride ourselves on offering honest assessments, and you can bet we hold ourselves accountable for every job we’re hired for.
Give us a call today, so we can get your needs addressed before the holidays officially arrive. We’re eager to have your back every step of the way!