Troubleshooting Common Gas Fireplace Concerns

My Gas Fireplace Pilot Light Won’t Stay On

That small, constant flame that ignites the main burner in your fireplace is essential to its convenient use – and also to safety, since the thermocouple senses the pilot light, and turns off the gas supply if the pilot is extinguished in order to prevent gas leaks. Simply put, if you don’t have a pilot light, you won’t have a fire.

If your pilot light goes out, you can light it again per manufacturer instructions. But what if it stubbornly goes out again?

First, check whether the gas valve supplying your fireplace is fully open. Sometimes, the simplest things are the solution. If your gas valve has been bumped or accidentally closed, your pilot light will have nothing to fuel it. Other interruptions to your gas utility service will similarly stifle your pilot light.

A strong downdraft can also extinguish your pilot light. If this is a perennial problem for you, you may need to consider the ventilation of your room. And finally, be sure that dust and debris that have accumulated over time aren’t interfering with your flame.

My Gas Fireplace Igniter Won’t Spark

When you activate your fireplace through the switch or remote control, the igniter with what produces the spark that ignites the gas flowing to the main burner. No spark? No flame. 

Some ignitors require batteries, so start by replacing them if they’re old or worn out. You might also check the batteries in your remote. If your ignitor is dirty or corroded, it may require cleaning. Beyond that, the system may need an adjustment or replacement.

My Gas Fireplace Won’t Turn On

You’ve already checked the pilot light. If it’s going, you’re getting the supply of gas you need. But your fireplace also requires electricity. Check your circuit breaker to see if your fireplace is being supplied with electrical power. If the breaker has tripped, reset it and see if that does the trick.

If your power is on, but your fireplace still stubbornly won’t start, you may have an issue with the wiring and need to call in the pros. But first, give a little attention to your thermocouple. This electrical sensor is between your pilot light and gas valve. It may need to be cleaned off, tightened, or adjusted to keep performing its job.

Another thing to try? Simply adjusting your thermostat to be sure it’s working and set properly. Again, sometimes the simplest thing is the solution!

My Gas Fireplace Is Working…But Weak

You want a roaring blaze, and you have… a feeble flicker. It seems that your fireplace is working, just not well. Fortunately, there are a few ways to try to enhance your flame game.

Low gas pressure can result in a weak flame, so make sure the gas valve is fully open and the pressure is up to snuff. Then, give your fireplace a good cleaning. Dust, debris, and build-up of soot can clog the burner and obstruct the flow of gas, leading to half-hearted flames. If cleaning doesn’t do the trick, the problem may be with the burner itself or the gas supply line. In this case, it’s time to call in the experts for a thorough inspection.

My Gas Fireplace Is Producing Poor Heat Output

If your fireplace is on, but its heat level is turning you off, there are a few things you can try.

Again, don’t overlook the simple step of checking your thermostat settings. Then it’s time to check out that thermocouple to make sure it’s in good working order. There may be other factors outside your fireplace to consider, too. Your fireplace should be properly insulated, there may be gaps around windows to seal, and your unit may not be an ideal fit for the space you have it in. As specialists in chimney installation, care, and maintenance, we can help you understand what’s needed to strengthen your heat output. Gas fireplaces and inserts are excellent at efficient heat production, so don’t settle for mediocre performance!

My Gas Fireplace Gives Off an Unpleasant Aroma

It’s hard to have a sweet experience when things smell sour. 

First things first – if you detect a gas odor, which will resemble rotten eggs or sulfur – stop what you’re doing and evacuate your home right away. A gas leak is an emergency situation, and requires immediate attention. If you suspect one, call your gas company or fire department right away.

More innocuous, though still not pleasant, odors can stem from chimney issues such as moisture, soot, debris or a small animal that’s met an unfortunate end. If this is the case, you’ll need to have your chimney swept. If your unit is new, you may notice some odd smells during the first uses as some elements used in manufacturing burn off. These should dissipate in time.

If you note a burning or electrical smell, there could be a problem with wiring or other electrical components within the fireplace. In this case, it’s best to play it safe and call in a professional.